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Chautauqua County Internet Home > Departments & Agencies > Public Facilities > CARTS
Chautauqua County, NY
Chautauqua Area Regional Transit System
Cheryl Gustafson, Sr. Project Coordinator

 What is CARTS?

CARTS is public transportation for everyone living, working or visiting in Chautauqua County.  Whether you want to go shopping, to a medical appointment, work, college or to visit a friend, CARTS can get you there safely, comfortably and economically.  With today's high gasoline prices, clean air and conservation concerns, taking the bus makes sense!

 Bus Service is available Monday thru Friday*

 *CARTS is closed New Years Day, President's Day, Good Friday, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day and Christmas Day.

No Rural Route Service on the Day after Thanksgiving, Christmas Eve, and New Years Eve.

Who can use CARTS?

EVERYONE! CARTS provides open to the public transportation and has bus service to accommodate almost anyone's circumstances.   Just call the CARTS office for details on schedules and fares.  All buses are accessible to wheelchairs and other mobility aids, ADA service provided for those eligible (contact CARTS for an application). 


CITY SERVICE – CARTS offers this service in the cities of Jamestown, Falconer, Celeron, Lakewood, and Dunkirk.  This service runs Monday thru Friday.

RURAL ROUTE SERVICE – A number of routes connect Jamestown, Dunkirk, and smaller towns and villages throughout the County with morning and afternoon bus runs.

DIAL-A-RIDE – Curb to curb and door to door service is available for those who cannot use the rural or fixed route systems due to disability.  Also, called Demand Response, this service is on a first come first served basis and must be scheduled in advance.  Area and times of service are limited so please call well in advance of your transportation date and assure availability.

 How much does it cost?

Fares are determined by type of service used and number of zones (townships) crossed during your trip.

Private Pay fares can purchase one-way, round trip (unable to purchase round trip on city buses), 10-trip or monthly tickets.

All tickets may be purchased from your bus driver at the time of service or in advance of your trip from your local CARTS office.

Our drivers do not make change so please have the exact amount for cash fares.

CARTS happily accepts personal checks written for the exact amount.

Children under 5 years of age travel at no charge when accompanied by an adult.

Escorts may ride at no charge if necessary to help a rider.  Call the CARTS office to get authorization.

The friendly transportation specialists at CARTS will be glad to quote a price for your trip.

 Disability and Senior Discounts

CARTS offers discounts on all fixed (city) and rural routes to seniors of at least 60 years of age and to those with qualifying disabilities.

To get the disability discount just call the CARTS office and request an application.

Seniors receive the discount just by showing ID.

Seniors can also qualify for discounts on Dial-A-Ride service.



CARTS provides Dial-A-Ride public transportation to people, who due to age or disabilities, are unable to access the city fixed route service in the City of Dunkirk, Jamestown, Celeron, Lakewood and Falconer. A person must live within three quarters of mile of the city fixed routes, unable as a result of mental or physical impairment to use the city fixed route service, or requires door to door assistance. Please call the CARTS office for further information or to request an application

Need to know more?

 Our transportation specialists will be happy to answer any questions you have and arrange transportation.


7:00 AM – 5:00 PM

 North County – 366-4500

South County – 665-6466

Toll Free – 1-800-388-6534


 Quick Links



Carts Pick up Location to Change Starting Feb. 25th
Click here for more information

The Junction has moved back to the newly renovated train station on 2nd Street.  We now have an indoor passenger waiting area.


 Contact Information

The CARTS office can be contacted anytime between the hours of 7 a.m. and 5 p.m.

Sr. Project Coordinator
Cheryl Gustafson
234 Hopkins Street
Jamestown, New York 14701


North County - (716) 366-4500
South County - (716) 665-6466
Toll Free - 1-800-388-6534